Telephone and Consoles
 
 
Toshiba Quick Links
Telephone Systems
Telephone and Consoles
Voice Processing
Computer Telephony
Request A Quote
Testimonials
Case Studies
 

General Communications offers a wide range of Toshiba digital telephone models, allowing you to match your telephones to your specific application.  Most Toshiba sets feature interactive digital displays and high performance speakerphones.  Ergonomics are very important at Toshiba - though their systems are very powerful and flexible, Toshiba is highly regarded for designing their sets with a combination of simple functionality and non-trendy cosmetics that won't look old for years to come.

Digital Speakerphones
  • Speakerphone models are ergonomically designed with easy-to-reach, easy-to-read feature buttons.  You can even perform several feature-operation sequences by pushing a single button, saving valuable time.
  • The 20-button, 14-button, and 10-button speakerphones provide full functionality for all types of calls, and their state-of-the-art technology allows you to converse via the speaker as effectively as if you were using the handset
  • All speakerphone models have fixed buttons for Message, Microphone, Speaker, Speed Dial, Redial, Conference/Transfer, Hold, and Volume, and have either 10, 14, or 20 line/feature buttons that are programmable.
  • Each programmable button has an associated two-color (red/green) LED status indicator
DKT3010S
Digital Display Speakers hones
  • The 2-line x 24-character LCD Digital Speakerphone models include easy-to-read feature prompting with 4-button soft key operation, which makes feature access and use easier by displaying simple, clear instructions on the telephone's LCD screen.
  • Program calling features and speed-dial numbers for fast one-touch operation. They're available in your choice of 20-button or 10-button models to match the level of functionality you require.
  • The 8-line x 24-character LCD Digital Speakerphone model makes feature use even easier via the large display and 12-button soft key operation, and provides 14 programmable feature buttons
Single-Line Telephone
  • For applications requiring simpler telephone functionality and lower cost, a digital single line model is available.  It has fixed buttons for Message with red LED, Line (Primary DN) with red LED, one-way speaker with red LED, Speed Dial, Conference/Transfer, Hold, and Volume.
  • The digital single line telephone has one programmable Flex button.
Simplified Call Processing For Your Operator
  • Quick answer and transferring of calls using our 20-button LCD digital speakerphone equipped with an optional 20-button Add-on Module or 60-button DSS Console.
  • Programmable buttons provide Direct station selection (DSS) and busy lamp field (BLF) functionality, as well as one-touch call processing for frequently used calling features.
PC Attendant Consoles

High Volume Call Processing Made Easy

Processing incoming calls with speed and efficiency is mission-critical for businesses with high call volumes.  The PC Attendant Console delivers the optimum solution, simplifying the complex process of answering and transferring calls for multiple lines on the Strata DK424i system

Answer And Route Each Call Appropriately & Quickly

The PC Attendant Console displays Caller Identification and Dialed Number Identification Service, so your operator will know who is calling, for whom, and where to transfer each call. This capability is a must for efficiently routing calls
to your facility's different departments.

Advanced Features Maximize Operator Efficiency

The PC Attendant Console operates as a Windows application on your PC, providing advanced, easy-to-use features that enable your operator to accurately process calls quickly.

Advanced Communication Features Maximize Your Productivity

  • Answer Button with Answer Priority and Queuing
  • Emergency Call Priority
  • Programmable Buttons allow one-touch operation of the features you use most
  • Automatic Day/Night Mode Switching
  • Message Center/Voice Mail Transfer
  • Call Waiting Count
  • Loop Hold Display With Timer
  • Internal Name/Extension Directory
  • Outgoing Speed Dial Directory
  • Busy Lamp Field enables your operator to see station status at a glance
  • Color-coded indicators simplify monitoring of various status conditions

All PC Attendant Console functions can be accessed either from the keyboard or by clicking screen buttons or icons, with headset or handset operation - the choice is yours! Plus, Toshiba's Strata DK424i system seamlessly integrates up to four consoles, automatically distributing the load of incoming calls.

PC Digital Telephones

The PC Digital Telephone operates as a Windows application, allowing you to make and receive calls using your mouse and keyboard, plus perform other communication tasks with unprecedented convenience.  The PC Digital Telephone functions as an independent telephone by connecting directly to a digital station port on your Strata DK system.  This makes it the most cost-effective PC telephone available!

This innovative telephone provides the advanced features of a Toshiba Digital Desk Telephone, and more.  You'll enjoy the benefits of LCD feature prompting, programmable feature buttons and handset volume control with just a mouse click or keystroke.  A Toshiba digital desk telephone can be connected for speakerphone use or as a backup telephone.  Plus, the PC Digital Telephone software runs in the background while you work on other Windows applications.

Advanced Communication Features Maximize Your Productivity

  • StrataBase directory lets you speed-dial directly from the database,
    and easily find specific information.
  • Call logging tracks all incoming and outgoing calls.
  • Voice mail access panel lets you conveniently operate voice mail.
  • Analog port enables you to connect a speakerphone or cordless phone,
    or send faxes and data from your PC.
  • TAPI connection allows the PC Digital Telephone to transfer Caller ID to other PC applications.
  • Customized ring tones enable you to identify different types of calls.
  • Call recording and playback enables you to record and play back a conversation (sound card and recording software required).
  • On-line help makes the PC Digital Telephone easy to use.

 


Get More Information (781) 756-5100
Request A Quote

Corporate Headquarters:
General Communications Corporation  114 Cummings Park  Woburn, MA 01801  (781) 756-5100

Copyright© 2003, General Communications Corporation. All rights reserved.