Ask the Telecomm Guru

Bruce Kamin has over twenty-five years experience as a Senior Account Executive with General Communications Corporation. He is a popular conference and seminar presenter.

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expert advice                             About Our Telecom Guru

         Bruce Kamin has over twenty-five years experience as a Senior

         Account Executive with General Communications Corporation.

         He is a popular conference and seminar presenter.

"Bruce Kamin was instrumental in guiding us to what was best for our company and what our needs were. Without his guidance, we would still be writing messages. Thanks Bruce!" - Karen McBride, Operations Manager, White Hen Pantry

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Question of the Month:

"Is there an easy way for me to program my Toshiba phone to forward to another phone number when I step out of the office, such as my cell phone? Thanks!"

- Linda

Answer From The Guru:

Hi Linda, there sure is! As long as call forwarding is enabled in your telephone system, you can program call forwarding directly from your phone. Below are some quick and simple steps.

To Enable Call Forward on Your Toshiba Phone:
1. Enter programming mode (press #9876 on your phone). The phone will display “USER PROGRAMMING MODE.”
2. Press the Call Forward button, enter the extension to forward all of your calls to, then press the Call Forward button one more time to lock it in. (To forward to an external number, program the button with a 91NNNXXXXXXX# for long distance or 9XXXXXXX# for local calls).
3. Press this key to forward all calls to the extension you programmed. The red light will be on to remind you that your calls are being forwarded. (If the extension you forwarded calls does not answer and the call is sent to voice mail, the caller will be in your voice mail box)
To Turn Off Call Forwarding:
Press the Forward All button again.

Bruce Kamin
"Ask Bruce, your Telecom Guru"

bkamin@generalcom.com