To grow your company in today's highly competitive and rapidly changing business environment, properly integrating communications technology can provide many profitable advantages. General Communications Corporation strongly believes that education is a critical first step in making informed decisions.
Accordingly, our Learning Solutions section is designed to provide helpful information to both novices of communication technology and experienced professionals (i.e. customer service, IT, executives). Keep in mind that you are always welcome to contact us at (781)756-5100 or email info@generalcom.com for more information.
Articles
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Disaster Recovery
How long would it take your business to recover from a complete failure of your telephone and data systems? -
Video Conferencing Provides Practical Benefits
For business communications to be truly productive a face-to-face experience is often necessary. Traditionally, this has meant physically being in the same room as other people. Yet, with time becoming a premium and the work force geographically dispersed, getting individuals together can be a significant challenge.
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Before Your Business Moves
When companies move it can be a very taxing process; since there’s a multitude of critical activities that need timely attention. One of the most important undertakings is reviewing the communications technology plan.
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Ensuring The Success of Your CRM Initiative
Customer Relationship Management Software continues to mature. Even the low-end products on the marketplace are loaded with features including web integration and wireless connectivity.
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VoIP Networking
"With circuit swithching you own the circuit for the duration of the phone call"
Expert Advice
Ask The Telecom Guru
With communications technology changing rapidly, Bruce Kamin (Mr. Telecom) can help you understand it all. Just as importantly, based on his extensive experience, Bruce provides valuable tips on how to get more from your current telecommunications' setup.
FAQ's
Answers from our telecom experts to all your frequently asked questions!
