Telephone System Service (781) 756-5100
Fax: (781) 932-0540 Email: service@generalcom.com
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• Telephone System & Data • Voice and Data Cabling
Installation Services • Moves, Adds and Changes
• Telephone System Maintenance of Existing Telephone Sets
& Repair Service • De-installations
• Warranty Repair • Re-sell Old Equipment
• 24 / 7 Emergency Repair • Surveys
• Complete Installation and • Remote Maintenance
Training of New Systems
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Is Your Business Moving, Changing or Expanding? We can help!
Training
Every system we install is designed with the customer in mind, and is intrinsically easy to use. However, effective implementation and acceptance of any new office system requires a structured training program.
Expert Advice
Learning Solutions - click for articles
Our Learning Solutions section is designed to provide helpful information to both novices of communication technology and experienced professionals (i.e. customer service, IT, executives). Keep in mind that you are always welcome to contact us at (781)756-5100 or email info@generalcom.com for more information.
Ask The Telecom GuruWith communications technology changing rapidly,
Bruce Kamin (Mr. Telecom) can help you understand it all. Just as importantly, based on his extensive experience, Bruce provides valuable tips on how to get more from your current telecommunications' setup. If you can't find the answer to your question, fill out the form and ask him!
Educational Seminars/Presentations
GCC's Lunch & Learn Series:
Daylight Savings
Next Time Change is: Sunday, November 7, 2010 at 2:00:00am - Clocks are turned backward 1 hour to 1:00:00am.
Changing the Time on Your Telephone & Voicemail Systems
Click one of the following or scroll to find your system.
Please call us at (781) 756-5100 with any questions you may have.
IMPORTANT NOTICE REGARDING THE 2007 DAYLIGHT SAVINGS TIME MANDATE customer notice.
Leave the handset on hook, press intercom 6 5 2, then enter the time of a 24 hour clock (military time clock), entering 2 digits for the hour, 2 digits for the minutes, and 2 digits for the seconds - enter a leading 0 for any single digit entered, press Redial, press Speaker. This must be done at extension 10 - usually the receptionist phone. For example, if the time is 2:15 P.M., press intercom 6 5 2, 1 4 1 5 0 0, Redial Speaker.
TOSHIBA DK 16E/40 IMPORTANT NOTICE REGARDING THE 2007 DAYLIGHT SAVINGS TIME MANDATE customer notice.
Leave the handset on hook, press intercom # 6 5 2, then enter the time of a 24 hour clock (military time clock), entering 2 digits for the hour, 2 digits for the minutes, and 2 digits for the seconds - enter a leading 0 for any single digit entered, press Redial, press Speaker. This must be done at extension 10 - usually the receptionist phone. For example, if the time is 2:15 P.M., press intercom # 6 5 2, 1 4 1 5 0 0, Redial Speaker.
TOSHIBA DK 280/424 IMPORTANT NOTICE REGARDING THE 2007 DAYLIGHT SAVINGS TIME MANDATE customer notice.
Leave the handset on hook, press intercom # 6 5 2, then enter the time of a 24 hour clock (military time clock) , entering 2 digits for the hour, 2 digits for the minutes, and 2 digits for the seconds - enter a leading 0 for any single digit entered, press Redial, press Speaker. This must be done at extension 200 - usually the receptionist phone. For example, if the time is 2:15 P.M., press intercom # 6 5 2, 1 4 1 5 0 0, Redial Speaker.
TOSHIBA CTX/CIX 100, CTX 28, CIX 40 and CTX/CIX 670 IMPORTANT NOTICE REGARDING THE 2007 DAYLIGHT SAVINGS TIME MANDATE customer notice.
Do Not Pick Up Handset (Must be done at extension 200)
- Press Intercom #652
- Enter time in format HHMMSS (HH=hour, MM=minute, SS=second) in military time/24 hour clock
- Press #
- Press Spkr
- For example, if the time is 2:15 P.M., press intercom # 6 5 2, 1 4 1 5 0 0, #, Speaker.
To change Date (Must be done at extension 200):
- Press Intercom #651
- Enter date in format YYMMDD (YY=year, MM=month, DD=day)
- Press #
- Press Spkr
TOSHIBA STRATAGY VOICE MAIL - Press 400 (wait for answer)
- Press * 9 9 9
- Enter password 9 9 7 #
- Press 8 for System Administration
- Press 6 to set System Time & Date
- Press 2 to Set Time
- Enter Time (in military time/24 hour clock - hour & minutes)
- Follow prompts to save
SHORETEL Automatically Updates
