Turbocharge Your Business with UC-Enabled Applications
Could your business be more efficient if communications were integrated into your core business processes, such as sales and customer service? Integrating unified communications (UC) features into business applications can increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. Written by ShoreTel
VoIP Networking
"With circuit swithching you own the circuit for the duration of the phone call" .
ITEXPO West Speaker: The Exponential Growth of SIP Trunking
As communication trends ebb and flow, it can be hard to pick just one that would be the most significant. For Brian Metherell, vice president and general manager of Toshiba America Information Systems, Telecommunication Systems Division, such trends may include the growing commoditization of the hardware portion of IP PBX systems; server virtualization gains; and mobility options. Metherell recently participated in a TMCnet interview in anticipation of the upcoming ITEXPO West 2010.
Video Conferencing Provides Practical Benefits
For business communications to be truly productive a face-to-face experience is often necessary. Traditionally, this has meant physically being in the same room as other people. Yet, with time becoming a premium and the work force geographically dispersed, getting individuals together can be a significant challenge.
Before Your Business Moves
When companies move it can be a very taxing process; since there’s a multitude of critical activities that need timely attention. One of the most important undertakings is reviewing the communications technology plan.
Ensuring The Success of Your CRM Initiative
Customer Relationship Management Software continues to mature. Even the low-end products on the marketplace are loaded with features including web integration and wireless connectivity.
Emerging Communications Technology and Your Business (pdf)
Update on Speech Recognition, VoIP and Speech Recognition (pdf)
