The Coral Flexicom offers two powerful and easy to use solutions for handling all messages (voice mail, e-mail and fax) via a wide range of user interfaces. uCMC™ and wiCMC™ utilize the Unified Messaging (UM) concept, offering maximum flexibility to meet the ever-changing messaging needs of both in house and remote users.
Both uCMC and wiCMC™ extend the messaging environment from the PBX world to the computer world, thus enabling the convergence of all available and future messaging solutions via one platform.
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uCMC
"Unified Coral Message Center"
The uCMC brings the power and flexibility of unified messaging to your office communications with a single integrated card. uCMC can be utilized as a basic voice mail and automated attedant or install the included software and manage your voice mail messages (or optional fax-mail) either by telephone or via your inbox. Best of all, it does not require external equipment or any interface circuits because everything is internal to the Coral FlexiCom system.
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uCMC Highlights
- Unified Messaging – Allows subscribers to manage their voice messages and personal faxes from any telephone or from the desktop of their networked PC
- Manage your voice mail and personal fax messages like your emails
- Listen to messages through the sound card
- View all message envelopes
- Select messages to listen to in any order
- Forward, reply and erase messages with a click of the mouse
- Integrated fax communications
- Personal faxes can be sent directly and privately to the recipient
- Personal faxes are managed like a typical email message (view, store, forward broadcast, etc.)
- Faxes may be sent out directly from any windows application
- Easy set-up, easy use
- Subscriber Self-Enrollment feature makes installation and setup fast and easy
- Remote Maintenance allows service technicians to add subscribers, change prompts or run file backups via modem
- Feature-rich functionality (see uCMC Features below)
- Multilingual communications – Allows callers and subscribers to use their language of choice out of a list of supported languages
- Powerful, flexible platform
- 32-bit on-board multi-tasking operating system ensures powerful, affordable and dependable performance
- Since iCMC resides in the Coral FlexiCom system, no additional hardware is required to implement voice mail and automated attendant
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uCMC Features
Standard Features
- Message editing
- Menu options
- Day and time stamp
- Forward direct to uCMC
- Immediate reply
- All forward types
- Alpha and numeric directory
- Multi-step forwards
- Numeric access
- Quick keys
- Transaction boxes for routing applications
- Personal pager notification
- Fax detect, routing & notification
- Subscriber self-enrollment
- Paging & Page_Q options
- Message waiting one-button access
- Message rewind, pause & fast forward
- Multilingual capability
- Special delivery options: urgent, private, future and return receipt requested
- Message archive
- Message delivery to any telephone
- Multiple personalized greetings
- Personal secretary
- Silent on-call recording
- Variable-length security codes
- Subscriber controlled: groups, message delivery, call screening, call holding, directory listing
- Remote maintenance
- Guest mailboxes
- Message cancellation and redirection
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wiCMC Messaging Platform (Card level or Server Based)
The wiCMC (code named "Wick-Mick) has all of the features and functionality of the uCMC but is based on the world reknowned "Active-Voice" engine. Tadiran engineering has taken the Active-Voice Repartee voice messaging software and added the "Coral Touch" resulting in more features and flexibilities. Even the engineers at Active-Voice are amazed with how Tadiran has enhanced their already robust feature set.
Example of a single messaging platform serving all branches of the enterprise
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