Sales |
Our experienced representatives are available to visit you in your office to survey your office and assess your needs. |
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Our sales representatives work hand in hand, at no additional cost to you, with you and our engineers to design a system or applications that will best fit your business needs. |
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We provide all labor and materials to install your equipment to manufacturer and industry standards and specifications to insure that you receive the maximum life from your new or relocated system. |
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Training is the most vital in making sure you receive the most from your equipment. We employ full-time customer service & training personnel to assist you with the initial cut-over and for your ongoing and expansions requirements. |
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We provided all hardware and software programming to your systems. We provide programming both onsite and remotely for your convenience. |
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We quickly and easily can expand your system by adding telephones, trunks, software upgrades and many other items or services to allow you to grow seamlessly. |
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We are just a call away when you need to move a department or a phone line to another space in your office or to another location outside your office space. |
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We are always at hand to provide fast response when you need to change your day or greetings due to holiday or unexpected office closings and any other changes that you determine are needed to communicate effectively with your employees and customers. |
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Our experienced staff are ready when you are to completely relocate all of your equipment and system to your new location. Additionally we can install all cabling, wire, patch panels, routers, modems, plus all terminations for voice, data and fiber requirements. |
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We staff a full service Voice & Data cabling department. All cabling, wire, patch panels, routers, modems, plus all terminations for voice, data and fiber requirements are completed from initial survey, to quote, installation and testing. We guarantee all of our work for one year from installation. |
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We specialize in Call Center technology. Each customer has different needs when it comes to customer care and company image. We are able to discuss your needs in detail and lay out a plan for your internal staffing needs as well as your call handling requirements. |
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Every telephone system generates call detail recording. We are able to compile this data and present it to you for all of your security and control information purposes. We are able to archive call accounting data for years for your long-term protection. |
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Voice over the internet is no longer an emerging technology; We have been deploying VoIP technology for five plus years to date and we have successfully turned up sites all over the earth, including sites in Canada, The UK, the Figi Islands, South America, India and China. |
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Networking Multiple Offices |
Qsig and VoIP are terrific protocols in multiple office connectivity. We have the capacity to provide end to end installation, programming, training and maintenance for all of your networked office requirements. |
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Qsig is a protocol which can be layered on VoIP protocols. Qsig allows telephone and data systems to transmit and receive information relating to equipment status, such as “busy lamp status”, “call forward” status and other information which allow networked sites to appear seamless in providing users in remote sites to communicate easily and affordably. We are experts in Qsig applications and we can speak with you intelligently about your needs. |
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