Moves, adds or changes can take up to two weeks or longer if Telephone Company services are required for us to complete your job.  

Please fill in as much information as possible. You will receive a confirmation that we have received your request.
Please do not use Email for emergency Service. For Emergency Service please call (781) 756-5100 ext. 911

If Cabling or site work is required, please enter the following information.

0 1-5 6-10 11 Plus Voice Cable Runs Required 

0 1-5 6-10 11 Plus Data Cable Runs Required

Is  Plenum Cable needed (Required in building that have fresh air return in ceiling and some town/cities mandate it

Is Cat 5 Cable Needed (Required for high speed applications such as data)

Check if this is new construction

Check if union labor is required

If you are adding new trunks, please enter the following.

No Yes Not Sure Adding Analog Trunks

No Yes Not Sure Adding Digital Trunks

If you are planning on adding a Digital Trunk(s), will you be adding any of the following services?

Local T-1 with DID

Long Distance T-1 with 800 service

Not sure, need your assistance

If you are adding new telephones, please enter quantity.

0 1 2 3 4 5 6 7 8 9 10 more than 10 Display Phones with Speaker

0 1 2 3 4 5 6 7 8 9 10 more than 10 Speakerphone with no display

0 1 2 3 4 5 6 7 8 9 10 more than 10 Speakerphone with display

0 1 2 3 4 5 6 7 8 9 10 more than 10 Cordless Phones

0 1 2 3 4 5 6 7 8 9 10 more than 10 Analog Phones

Check the Applications you wish to make changes to or require more information about.

Call Accounting

Automated Call Distribution

Conference Bridge

Voice Mail

Auto-Attendant

Unified Messaging

Computer Telephony

Other

If a particular person at General Communications should be notified of your request please enter their name or department.

General Communications Corporation is a member of several networking groups, are there any other products and services  (i.e. furniture, copiers, long distance) where we can provide vendor recommendations?

You will receive a confirmation that we have received your request.  Thank you for allowing General Communications Corporation to serve you.

Disclaimer:  General Communications Corporation shall in no event be liable for damages, including but not limited to incidental or consequential damages, for injury to any property or to any person, by reason of the person's negligence or otherwise in connection with the safe, delivery, installation or use of the products and/or provision of services pursuant to this agreement, and purchaser shall indemnify and hold harmless General Communications against further liability.  Without limiting the generality of the foregoing, General Communications shall in no event be liable for lost profits arising out of, or in connection with, this agreement.  Neither General Communications nor purchaser shall be liable for delay in the performance of any of its obligations under this agreement arising out of causes beyond it control, including but not limited to acts of God, governmental action, fires, floods, epidemics, quarantines, strikes, embargoes, or severe weather.