Fast Facts

Established

Founded in 1979 by Paul Denaro, who currently serves as the company's President.

Corporate Headquarters

114 Cummings Park, Woburn, MA 01801
Directions

(781) 756-5100

Market Focus

We make it possible for small to large sized businesses to take advantage of communications technology in order to reduce their costs, improve their productivity and enhance customer experiences.

Customers

Maintains over 2,000 customer sites in Eastern Massachusetts, Southern New Hampshire and Rhode Island representing a spectrum of industries including high technology, financial institutions, call centers and nonprofits - to name a few. Ranked as 5th Largest Telecom/Phone System Company in Massachusetts by the Boston Business Journal and ranked by ShoreTel as 3rd Worldwide for Customer Satisfaction, placing GCC in the top 1% of all dealers.

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Our PartnersGeneral Communications Corporation works with manufacturers and developers who are committed to insuring the highest standards in client satisfaction. Our partners ability to deliver superior technical support, state-of the-art features and advanced applications is a key contributor to our 30 year success story.

Toshiba

Toshiba Telecommunication Systems Division is committed to designing and manufacturing America's highest quality business communication systems.  Toshiba telecommunication systems are renowned for superior quality, reliability and a migration strategy that allows you to keep much of your original equipment even as your business grows.

ShoreTel is the innovation leader in enterprise IP telephony.  ShoreTel has shipped its groundbreaking intelligent phone systems since 1998 and continues to outpace the rapidly expanding Voice over Internet Protocol (VoIP) market with technology advances.  With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.

Tadiran Telecom Tadiran Telecom Business Systems offers enterprises and service providers complete, cost-effective communications solutions that support voice, data, video and advanced applications.  The Coral FlexiCom™ family of products enable universal connectivity, CT-based call centers, broadband access, end-to-end IP networking.
Telrad For nearly a half century, Telrad has been one of the world's leading telecommunications pioneers.  First in traditional analog systems, then in digital, ISDN and CTI.  Telrad has forged an unmatched reputation designing feature rich systems that continually redefine state-of-the-art.
LifeSize, A division of Logitech

LifeSize, a division of Logitech, offers true high definition video conferencing. Get the best quality Telepresence experience in all network environments anywhere and everywhere. No compromises.

confertel

The best solution for Audio & Web Conferencing. Connecting with businesses, Delivering live and on-demand presentations, Building relationships with colleagues and reaching out to customers despite geographic boundaries.

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VXTracker logo

VXTracker Live Voice Management is the smart telecom expense management solution for wired and wireless communication platforms. Because it is easy to use and web based, it is the choice of small and large organizations that want to track, control and manage their telecom expenses.

dvsanalytics dvsAnalytics (formerly TeleDirect/Wygant) is a leading provider of data, video, and voice recording and analytics solutions that deliver customer and organizational intelligence to improve workforce performance and enhance the customer experience. Its award-winning technology suite, Encore™, incorporates recording, quality assurance, performance management, and coaching in a unified solution designed to gain insight into customer behavior, identify needs, and discover trends.
Mallory Headsets Mallory Headsets, Inc. is a rapidly growing company specializing in telecommunication products. They offer the largest selection of top-of-the-line telephone headsets, including Plantronics, Unex, GN Netcom and ACS.
Marketing Messages Logo

Marketing Messages® has been The First Impression People® in telecom since 1984. They record the menus, greetings, and voice prompts for auto attendant/voice mail systems in your choice of 25 professional voices. They also provide music-on-hold and promotional Messages-On-Hold. Their voices and music are used at 200 of the Fortune 500 firms and about 3700 smaller companies nationwide.