General Communications Corporation has a simple approach to business - Relationships matter.
We value our relationship with each of our employees and in turn each of our employees values the relationship we build with our customers.
Our Process • Our Commitment • What Sets GCC Apart? • What We Do
Business Partners • Value-Added Services • Contact Info • Downloads
For over 32 years, General Communications has understood that employees need passion in order to be devoted to our customers. “Every day that begins and ends with appreciating the people who worked diligently to perform a job well done and where the appreciation from our customers is apparent, is our most cherished reward,“' Paul Denaro, Founder and President.
At GCC, we strive to provide our customers with the highest level of satisfaction and customer service. Our team of account executives and engineers will work with your company to design a complete state-of-the-art communications system that will be customized to meet your current and future needs. We have a saying, “We should not expect our customer to invest in technology unless it can make them more competitive, productive and profitable.”
Our Process:
We begin our process with your needs assessment to understand how your business got to where it is today and what challenges you need to conquer in order to efficiently grow and prosper in the future. We are to assess short-term and long-term goals with equal clarity. We discuss our process with our customer and work closely with your team to insure that no shortcuts or compromises are made in the while implementing solutions in the course of helping to achieve the goals and objectives that you have planned for your organization.
Every system we install is designed with your employees and your customers in mind, and is intrinsically easy to use. GCC will provide complete installation, programming and training to ensure a smooth transition for all users and your business. GCC will also perform biannual database backups, regular maintenance, warranty contracts and all other services to protect your investment and guarantee your telephone system meets your expectations.
Our Commitment:
Our GCC staff maintains serious commitment to a high level of service response. Our employees will be the first on-site responders when and if situations occur, and General Communications technical personnel will stay on top of every issue and resolve it to your satisfaction. You will learn to depend on a General Communications employee to be the last person standing to help you resolve any and all issues.
What Sets GCC Apart From Other Companies?
- Experienced People – GCC employees are carefully selected based on their technical capabilities, industry reputation and proven ability to provide the highest level of customer satisfaction.
- Exceptional Service – GCC understands the importance of customer relationships. It’s not about closing the deal, it’s about beginning a relationship with customers and meeting their needs as they grow.
- Expert Advice – Just having the latest technological bells and whistles won’t help a business run better. But, having the right technology in place for a customer’s specific business that helps their business meet its goals will.
- Easy To Us Technology – GCC offers the latest product and service capabilities through our partners who are at the forefront of our industry. Having access to the latest advancements in technology services ensures that customers always have the most efficient solution that is right for their business.
- Extraordinary Value –We understand that value is not measured by price alone. Rather, value is about how well we utilize our knowledge and experience to help create positive results for our customers.
We invite you to discover how General Communications Corporation can make a difference as a telecommunications partner in your organization.
Please call (781) 756-5100 today to speak with a member of our team.
What We Do:
General Communications Corporation (GCC) provides telecommunications solutions and services to over 2,000 organizations in the New England area and across the globe. Throughout our 32-year history, General Communications has built its success by searching out only the best new technologies available and delivering them to a wide range of businesses, government agencies and non-profit organizations.
General Communications Corporation partners with world class manufacturers/developers such as ShoreTel, Toshiba, Tadiran America, Telrad, Active Voice, LifeSize, ConferTel, Polycom, VXTracker and dvsAnalytics to provide comprehensive and easy to use solutions for all sizes, types and needs of businesses.
General Communications Corporation provides telephone sales and service, voice/data cabling, installation, program implementation and training on all of its telephone, data, voice & video products. And most of all, we service what we sell. GCC maintains a fleet of fully-stocked installation & maintenance vehicles and is responsive 24/7 to routine and emergency customer needs.
Business Partners:
Toshiba, ShoreTel, Tadiran, Tadiran America Systems, Telrad, Active Voice, EasyRun, Polycom, Wygant, LifeSize, VXTracker, dvsAnalytics, ConferTel
Value Added Services:
• 24 hour-a-day, 7-days-a-week Service Center
• Comprehensive Service Plans
• Adds, Moves and Changes
• On-site Warehouse
• Annual Customer Seminar "Emerging Communications Technology and Your Business"
• On-site Demonstration Center
Contact Information:
Local: (781) 756-5100
Toll Free: (800) 443-6372
Fax: (781) 932-0540
Corporate E-mail: info@generalcom.com
Employment: employment@generalcom.com
Company News: click here
Downloads:
General Communications Corporation Offering Summary
