General Communications is an equal opportunity employer.
Positions Currently Available:
OUTSIDE SALES REPRESENTATIVE "HUNTER"
VOIP TECHNICAL SUPPORT HELP DESK/ENGINEER
Our Company:
- Since 1979, General Communications has been providing high end and easy-to-use telephony products and services that improve our client’s productivity, efficiency and customer retention.
- We sell to small and mid-market businesses in the eastern Massachusetts, New Hampshire and Rhode Island areas and their branch and satellite offices nationally and internationally.
- General Communication Core Values: Leading the industry in delivering World-Class Customer satisfaction takes more than products and solutions, it takes enthusiastic people and a proven process. General Communications takes pride in its knowledgeable and talented employees, a third of whom have been empoyed with us for over 20 years, and who manage our customers processes and take the time to ensure that all of our customers needs are thoroughly cared for.
- Our Products: Of course, our employees cannot deliver customer satisfaction without our valued partners: ShoreTel, Toshiba and Tadiran. With these manufacturers' products, our staff is able to deliver high end and easy-to-use telephony products and services that improve our client’s productivity, efficiency and customer retention.
- We Welcome You : General Communications welcomes the opportunity to interview additional people who have the attitude and core values that insure our lead in the telecommunications industry.
- What we can offer you: We can offer a rewarding career and the environment to put your enthusiasm to work. We sponsor a host of benefits that create the peace of mind that individuals seek to provide for themselves and their families.
- General Communications Benefits: Our benefits include, medical, dental, vacation, holidays, personal and sick days, life insurance, long term disability, 401K with profit sharing, cellular telephones for sales and field service staff, plus company owned and fully stocked vehicles for technicians that they can drive home.
- The General way: General Communications believes unconditionally that if we take care of our employees in the way they expect, then our employees will take care of our customers in the manner they expect. This system has not been upgraded for over 31 years, and we expect that it can last forever!
- Inquiries: Please Email your resume to employment@generalcom.com
OUTSIDE SALES REPRESENTATIVE "HUNTER"
General Communications Corporation, founded in 1979 is committed to providing high quality VOIP telecommunications and data equipment systems and services to our customers. We are locally owned and have earned a solid reputation for our commitment to our employees and our customers.
We are searching for a Sales Representative to join our team. The successful candidate is future focused but also has a history of proven performance and sales growth that will bring increased growth to our market presence. The ideal candidate has excellent communication and presentation skills and the ability to generate new leads. They also need to be enthusiastic, results-driven and enjoy working in a fast-paced setting.
Primary Responsibilities
• Generating new business-utilizing cold calls and data base cultivation
• Developing and implementing effective sales plan
• Preparing proposals, estimates of materials/labor, and completing timeline
• Relationship Management
Qualifications
• Bachelors Degree preferred
• Three plus years experience in outside or inside sales and knowledge of the telecom industry (VOIP, LAN/WAN, PBX) is a plus
• Self Motivated, results-driven and highly professional
• Heavy sales/lead generation knowledge/skills
• Independent professional with excellent work ethic
If you are looking for an opportunity with unlimited potential, please send your cover letter and resume to employment@generalcom.com
Fax: (781) 932-0540
Mail: General Communications, Inc.
114 Cummings Park
Woburn, MA 01801
Call: (781) 756-5153
VOIP TECHNICAL SUPPORT HELP DESK/ENGINEER
General Communications, Woburn, MA, a well established voice & data provider seeks to add qualified personnel to its Technical Support Team. Primary reporting office is our headquarters in Woburn.
The candidate for this position takes initiative, can take the lead on projects and has the ability to work as a team player. He/she is an optimist with a positive attitude, and has the ability to multi-task customer emergencies along with routine trouble resolution and daily duties. He/she will have impeccable follow through and documentation skills. Knowledge and understanding of various Microsoft compatible technologies and how they integrate is required. Candidate will have a strong desire to self learn new emerging technologies and become the technical resident expert in technology that he/she is working with. Growth potential. Learning is enhanced by hands on work, classroom training and web based training.
Responsibilities include:
• Implementing software and hardware voip and telephony applications
• Research & resolve of software and integration issues
• Competent understanding of technologies such as Windows and Networking
• Assist other team members in support and implementation of various technologies, as
needed
• Report to and work with managers, office managers, supervisors & C-level executives
• Communicate effectively between technical support and business leaders
• Control technical projects from start to finish
Requirements:
• 2-5 years experience working in voip and/or IT infrastructure
• Competent understanding and troubleshooting of Microsoft applications, Lan/Wan
Networks, Servers
• Knowledgeable in the installation of desktop and server OS
• Competent in implementing Active Directory applications
• Knowledge of the benefits of Microsoft Exchange
• Acute knowledge of networking technologies - switches, firewalls a plus
• Can flourish in a fast paced environment
• Candidate must own a good working vehicle for travel to customer locations as needed
• Solid documentation skills and ability to create documents using Visio and MS Office
• After hours and weekend schedules may be required
• Strong desire to learn new technologies become team expert
• Fluent in English Language; Competent in English speaking, reading & writing.
• Control technical projects from start to finish
Certifications: Certifications are a plus and will be valued for consideration of compensation.
Travel: Local travel in MA, So NH, RI area may be required. Fuel and all expenses are reimbursed. Health, Dental, 401K and other benefits included.
Please send your cover letter and resume to:
Fax: (781) 932-0540
Mail: General Communications, Inc.
114 Cummings Park
Woburn, MA 01801
Call: (781) 756-5153
