We Care About Our Customers!

"Your NPS (Net Promoter Score) surpasses what is considered world-class level of customer loyalty. Your consistent performance in delivering an exceptional all-around customer experience is a tribute to your dedication to our joint customers. It is partners like you who ensure customers are not only satisfied, but are loyal to ShoreTel and our products and services."

- Don Joos, ShoreTel CEO and President, November 2014

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Invest in Your Security!

Did you know we sell and install customized surveillance and security systems for businesses? With our systems you can monitor your business and review recordings or watch live from anywhere in the world through your computer or smartphone!


Who We Are

General Communications, headquartered in Woburn MA, provides dependable Business Communication Systems Sales and Service to small, medium and enterprise businesses. Since 1979, businesses in the Greater Boston, New Hampshire and Rhode Island areas have depended upon General Communications to provide telephone equipment, mobility solutions, infrastructure cabling, security systems and more. The major brands that we sell and service are Toshiba, ShoreTel, Allworx, Tadiran and Telrad telephone equipment & systems, parts and service.

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Support Quick Links:
 

-Changing the Time & Date on Phone/Voicemail System

-Troubleshooting Procedures for a Down System

Telecommuting = VoIP = Expanding the Employee Pool = Increased Productivity + Reduced Business Expense!


    Testimonials

“I would definitely recommend GCC to anyone. They distribute excellent brands, they are knowledgeable, easy to work with, and made sure we were satisfied with the entire system. Now if we do have a question or need something, they’re just a phone call away."

-Sue Lievens, Columbia Construction Co.

Read Full Case Study Here!

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We Sell & Service:

*We also service MOST OTHER MAJOR BRANDS. Please call to find out how we can help you with your system.

(781) 756-5100

info@generalcom.com


Ask a Telecom Guru!

Our Telecom Gurus have over 35 years of experience and can answer all of your business communications technology questions. Let us know if you would like a free consultation, visit our show room, request a quote, or just ask a question!

  • Read our FAQs


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