We Care About Our Customers!
"Your NPS (Net Promoter Score) surpasses what is considered world-class level of customer loyalty. Your consistent performance in delivering an exceptional all-around customer experience is a tribute to your dedication to our joint customers. It is partners like you who ensure customers are not only satisfied, but are loyal to ShoreTel and our products and services."
- Don Joos, ShoreTel CEO and President, November 2014
Invest in Your Security!
Did you know we sell and install customized surveillance and security systems for businesses? With our systems you can monitor your business and review recordings or watch live from anywhere in the world through your computer or smartphone!
Who We Are
General Communications, headquartered in Woburn MA, provides dependable telephone system sales and service to over 2,000 businesses in New England and throughout the world. Since 1979, businesses in the Greater Boston, New Hampshire and Rhode Island areas have depended upon General Communications to provide telephone equipment, systems and services. The major brands that we sell and service are Toshiba, ShoreTel, Tadiran, Allworx and Telrad telephone equipment & systems, parts and service.Read More
Support Quick Links:
-Changing the Time & Date on Phone/Voicemail System
-Troubleshooting Procedures for a Down System
Ask a Telecom Guru!
Our Telecom Gurus have over 35 years of experience and can answer all of your business communications technology questions. Let us know if you would like a free consultation, visit our show room, request a quote, or just ask a question!